Lead the development and implementation of ServiceNow solutions to meet business needs. Collaborate with cross-functional teams to gather requirements and design scalable solutions. Oversee the customization and configuration of ServiceNow modules. Ensure adherence to best practices and industry standards. Manage project timelines and deliverables, ensuring on-time delivery. Provide technical leadership and mentorship to junior developers. Conduct regular code reviews and ensure high-quality code standards. Coordinate with stakeholders to ensure alignment with business objectives. Troubleshoot and resolve complex technical issues. Stay updated with the latest ServiceNow features and enhancements. Drive continuous improvement initiatives and process automation. Prepare technical documentation and training materials. Support change management and deployment processes. Ensure compliance with security and data protection policies.
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